Customer Benefits Package And Value Chain Analysis Essay

The aim of this case study is to define that how operational strategy, customer benefits package and value chain analysis are all work simultaneously for manufacturing goods and providing better services to their customers and how organizations earn huge profit by their goods and services. Operations management is an integral part of all organizations. Basically operations management has the responsibility of controlling number of tools like how to design new products, how to manage its development. Operations management is responsible for fulfilling the demand of buyers with the manufacturing and providing items on time to its customers. Companies cannot become successful in any field if they do not use or follow the operations management strategies properly in their business. Here discuss two organizations which are Samsung and Allphones. Samsung Company manufacturing the goods whereas, Allphones Company provides the service to their customers. 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